FAQs to check if Cafe Station is functioning normally

1. How do I quickly check if the Café Station is running normally?

Do this simple visual check:

1. Look at the lights

   • Bluewater Spirit (RO purifier): solid green

   • Café Station control box: green + blue

   • Dosing pump: blue

2. Open the Bluewater faucet and make sure the water flows steadily, not pulsing or very weak.

3. Start the espresso machine or brewer—the flow should be normal, and the machine should fill without long pauses.

4. Listen—you may hear the tank pump start and stop, but there should be no constant “struggling” or rattling sounds.

If all of this looks and feels normal, the system is usually fine.

2. What should the lights look like in normal operation?

In normal operation, you should see:

• Bluewater Spirit purifier:

  • Green light = OK, producing purified water. 

• Control box (Café Station):

  • Green + blue lights = control box has power and is communicating correctly. 

  • The top button is light purple when it doses minerals into the pressureless tank (Café Station Mode 1). This is your simple visual confirmation that mineralized water is being sent to the tank. 

• Dosing pump:

  • Blue light = paired and ready/working. 

If any unit is off, blinking strangely, or the control box never shows purple on the top button while the tank is filling, that’s a sign to check further or contact support.

3. How do I know the system is in the right mode?

The Café Station should be in Mode 1 (Café Station mode).

To check:

1. Unplug the control box.

2. Hold the top button and plug it back in.

3. Count the blue light blinks between short pauses:

   • 1 blink = Mode 1 (Café Station mode).

4. Press the bottom button to confirm. The top light turns purple to confirm the mode.

You don’t need to do this daily, but it’s a good check after installation, moving the system, or after a factory reset.

4. How can I tell if the pressureless tank and float switch are working?

Normal behavior:

• The tank fills up and stops before it is full (around 90%).

• The system does not continuously overflow or leak from the tank.

Simple check:

1. Look at the tank when the system has been running for a while.

2. Confirm the water level is stable and not creeping higher and overflowing.

3. If it overfills or doesn’t stop, that points to a float switch or valve issue, and support should be contacted.

5. What should the water flow feel like at the faucet and the coffee machines?

In normal operation:

• From the Bluewater faucet, water should flow steadily when opened—not just dripping or strongly pulsing.

• At the espresso machine/brewer, filling should be reasonably quick and consistent.

If both the faucet and an espresso machine take water at the same time, the flow can be a bit lower for a short period, but it should recover once the espresso machine is done.

If flow is always weak, check that the purifier is on (green light) and that no valves are accidentally closed, then contact support if it persists.

6. Do I need to check TDS every day to be sure it’s OK?

No, you don’t.

• The Café Station is designed to give stable mineralized water without the need for daily TDS checks.

• Officially, you don't need to frequently check TDS levels with this system; it’s built so you can focus on brewing coffee.

TDS measurements are mainly needed for troubleshooting or support cases, not for everyday operation.

7. Is there a simple daily check baristas can do?

You can also tweak the daily check like this:

1. Check the lights once in the morning:

   • Purifier green, control box green/blue, dosing pump blue.

   • When the system is filling the pressureless tank, the control box top button should be purple—that means minerals are being dosed into the tank.

2. Run the faucet for a few seconds to confirm steady flow and normal taste.

3. Pull a test espresso or small brew to verify normal filling and taste.

8. What should I check after a new installation or service visit?

Right after installation or service, do this quick checklist:

1. Tank behavior

   • Let the system fill the pressureless tank and check that the float switch stops the water at about 90% (no overflow).

2. Correct mode

   • Confirm the control box is set to Mode 1 (Café Station mode).

3. Connections

   • Check tubing and valves are fitted securely (no leaks, no loose tubes).

4. Lights

   • Purifier green, control box green + blue, dosing pump blue.

5. Taste & flow

   • Run the faucet and brew a test coffee to verify normal taste and flow.

This is essentially the “final system check” made simple for the café staff.

9. When should I suspect something is wrong and call support?

Call support or your service partner if you notice:

• No lights on purifier/control box/dosing pump when they should be powered.

• Continuous overfilling or leaking from the pressureless tank.

• Very weak or no water flow from faucet and machine, even when only one is used.

• Strange taste that does not improve after flushing some water.

• Dosing pump not showing blue light or not seeming to dose minerals despite the system running.

10. Do we need to do anything with minerals day‑to‑day?

Normally, no actions are needed day‑to‑day, as long as:

• There is enough mineral liquid in the container.

• The dosing pump light is blue (paired and ready).

When a mineral container is changed, the technician or trained staff should prime the pump by holding the light button until it turns green and the tube is full of minerals, then releasing it so it returns to blue.